Nonprofits & Care Organizations
MindBridge.care extends real, licensed counseling to the people you already serve — a warm line for the moments between appointments, when your team is stretched thin, and after hours when the need doesn’t stop.
Does this sound familiar?
You’re not falling short of anyone. There’s simply more need than one organization can carry alone — which is exactly where a partner is meant to help.
What The People You Refer Reach
When you send someone to MindBridge.care, your name goes with them. So the standard is simple: every person you refer reaches a licensed human, treated with the same dignity your own team would give.
Every call is a vetted, licensed counselor — never a chatbot or a volunteer reading a script. The quality reflects on you, so we hold it to that standard.
Extend your reach without asking your team to do more. A warm line that's always staffed picks up the moments your people can't be in two places for.
The people you refer are met as people, not case numbers. Every conversation is confidential and judgment-free, so trust is protected on both sides.
Security & Compliance
Referring your community to us means trusting us with your reputation. We treat that seriously, with the safeguards institutional partners expect.
Conversations are private and confidential within legal limits. We never sell, rent, or share personal information.
Data is handled in line with HIPAA requirements, with Business Associate Agreements (BAAs) available for partner organizations.
Every counselor is licensed and credential-verified — never a chatbot, script, or volunteer. Care quality is monitored on an ongoing basis.
Data is encrypted in transit and at rest, with role-based access controls and audit logging on internal systems.
Members' information stays theirs. We retain only what's needed to deliver care, on a defined retention schedule.
MindBridge.care is a non-crisis support line. High-risk situations are routed to 988 and 911 with a documented escalation protocol.
What Your Community Receives
Your people can text our counselors too (less than 5 minute response). The people you refer reach CareConvos: unlimited, telephone-first conversations with licensed counselors. For communities that need more, CareWhole adds, on-demand fitness, financial wellness, access to discounted psychiatric care, and live navigation support.
We used to tell people the next opening was six weeks out. Now we can say someone will talk with you tonight. That one sentence changed what we’re able to promise.
Program director, community care partner
CareConvos
Do your patients, clients, members, and families need someone to talk to — anytime, anywhere? Would they prefer to text? This is the everyday line, staffed and ready.
Connect with a licensed counselor on call and ready to listen — for quick conversations whenever sadness, feeling off, loneliness, stress, or relationship issues hit.
Telephone-first, 24/7. No waitlist, no app, no “see you in three months.” The moment someone needs to talk, someone answers.
Support that meets your community where it is, English or Spanish.
Patients, members, care staff, part-timers, volunteers, and families — anyone who is part of your care community.
Optional Upgrade
Want to offer the full suite of mental and physical wellbeing support? CareWhole includes everything in CareConvos, plus:
Help figuring out which care to use and how to use it.
Movement, mindfulness, and nutrition: thousands of on-demand videos for workouts, yoga, meditation, and more (via FitOn Health).
Resources to help members reduce money-related stress — one of the leading drivers of mental health challenges.
How It Works
Choose the plan that fits your community (CareConvos or CareWhole). We handle account setup — no complex procurement, no new software to learn.
Share one link. Your staff, members, and families get same-day access to MindBridge.care support. CareConvos access is instant.
Members choose what they need — a 15-minute support call, a structured counseling session, a meditation, or a movement class.
The Payoff
To supplement what you’re already doing — not replace it.
Members who feel emotionally supported are more engaged in their care — reducing barriers and improving long-term outcomes.
Offering emotional support signals that you care about the whole person. That trust builds loyalty and strengthens your mission.
Proactive support surfaces challenges early — reducing the chance that unaddressed issues escalate into situations that consume staff time.
Ongoing support helps address compassion fatigue before it becomes exhaustion — protecting your workforce and the people they serve.
How It's Funded
Pick the model that fits your budget and your funding cycle — or mix them. Which one sounds like you?
You cover access for the community you serve. One flat per-member rate, billed to your organization.
Fund it through the grants you already manage. We align to your reporting and funding cycles, not against them.
No budget required. Just share your link — members and families sign up and pay on their own.
Not sure which fits? That’s the first thing we’ll figure out together — no pressure to commit.
Simple, Grant-Friendly Pricing
Pay annually for CareConvos and save 50% ($8/member/mo). Flexible at-scale, grant-aligned, and per-seat models — built around your funding cycles. Scholarships available. Also available direct-to-consumer: just share the link.
Why MindBridge.care
Simple setup, no complex paperwork. Share one link and your members and staff have immediate access.
Covers patients, members, care staff, part-timers, volunteers, and families — anyone in your care community.
A flat $16/member/mo, with annual savings and grant-friendly models. No surprises.
24/7 non-crisis support, plus wellness classes members can use between appointments or after a shift.
Grant-friendly partnerships. A real conversation, no pressure to commit. Tell us who you serve, and we’ll shape something around the work you already do.
MindBridge.care is not a crisis or emergency service. If someone is in immediate danger or thinking about harming themselves, call or text 988 (Suicide & Crisis Lifeline), or call 911.
